Privacy Policy

Last updated: March 5, 2026

MLMLife ("we," "us," or "our") operates the mlm.life website and the MLMLife application. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect information you provide directly to us:

• Waitlist sign-up: name, email address, and optionally your phone number
• Account registration: name, email address, and password
• Profile information: phone number, network marketing company, and team details
• Usage data: prospect contacts, conversation history, video tracking data, and AI-generated content

We also collect information automatically when you use our services:

• Device and browser information
• IP address and general location
• Pages visited and features used
• Video viewing analytics (for tracked video links)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the MLMLife platform
• Contact you about your waitlist status and product updates
• Send tracked video link notifications and engagement alerts
• Generate AI-powered message drafts and engagement scores
• Provide customer support
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: We use AWS (Amazon Web Services) to host and operate our platform. Your data is processed and stored on AWS infrastructure.
• Communication services: We use Twilio to provide SMS messaging functionality when you opt in to that feature.
• Legal requirements: We may disclose information if required by law, regulation, or legal process.

Data Storage and Security

Your data is stored securely on Amazon Web Services (AWS) infrastructure in the United States. We use industry-standard encryption for data in transit (TLS) and at rest. Access to your data is protected by authentication and authorization controls.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Export your data in a portable format

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you request deletion of your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or compliance purposes.

Children's Privacy

MLMLife is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at privacy@mlm.life.